Frequently Asked Questions

faqQ: Why did you choose Herbal seeds as the main filler in your pillows?
A: We choose to use high quality herbal seeds instead of much less expensive, more filler for several reasons: herbal seeds cool down, they produce moist heat. This unique thermal property is due to herbal seeds high oil content. Our grain products tends to emit a "cooked food smell" after heating and eventually lose their ability to retain heat, herbal seeds may be warmed repeatedly and the seed smooth surface will not crack of crumble even under repeated heating and cooling.


Q: Will my pillow's fragrance continue to remain strong?
A: Due to the fact that we order & mix herbs and spices in very small quantities to ensure freshness, the intensity of your pillow's aroma may be strong initialy. We have found the aromas tend to fade after several users.



Q: How often can I re-heat my pillow without losing its scent?
A: Your pillow may be re-heated hundreds of times before its herbal aroma will begin to fade. At that point you might consider ordering a new pillow. If you are heating your pillow several times a day, it should stay fragrant for months. If you plan on heating and using the pillow only occasionally, you can look forward to enjoying its lovely scent much longer. To prolong the scent of your Precious Herbal Pillow we recommend you to use Precious Aroma Care Pillow Scent.


faqQ: Do I need to take special precautions when heating my pillow?
A: Our Fabric may be damaged if overheating occurs. Excessive heat may also cause the natural, internal contents to burn or lose their aroma properties; so it is very important that you read & follow the heating instructions included with your pillow. We have found that overheating rarely occurs when heating in a microwave with a turntable. However, if your microwave does not feature a turntable, please be sure to follow the non-turntable heating instructions to keep your pillow looking new. Make sure your pillow clears the inner walls of your microwave as it rotates & always check for food or grease spills on the glass plate, as these can generate hot spots that may potentially cause your pillow’s contents to burn or melt the fabric.



Q: I don't have a microwave, may i heat the pillows in my cooking pan?
A: Yes! You may use a cooking pan to steam the herbal pillow. Kindly follow the instructions on the label.



faqQ: How many minutes do I heat my Precious Pillow in the microwave?
A: Your Precious Pillow will come with individual heating & cooling instructions. Depending on the size of your pillow & the wattage of your microwave, it will be anywhere from 30 seconds to 2 minutes.
Note: All of our pillows have been tested in a 800 watts microwave oven. The higher wattage your microwave is, the less time will be required to heat your pillow for maximum comfort & stress relief. If your microwave is more or less powerful than 800 watts, we recommend adding or subtracting in 20 second increments until you are content with the warmth produced by your pillow.

faqQ: Are there any considerations when using a pillow on my child?
A: Our herbal therapy pillows can help soothe a colic baby, as well as an infant or child experiencing any sort of pain or discomfort.